By Dr Farzana Rahman, Dr Amy Davis, and Jaymin Patel, Co-founders of Hexarad Radiology is still governed by rules written for a system that no longer exists. Rules written for a time when demand was predictable and workflows were linear. When imaging volumes were manageable and diagnosis, however delayed, could afford to wait. Those conditions are gone, yet the rules, largely, remain. This is not a criticism of the people working within radiology. The radiologists, radiograp

There is a moment that every patient dreads: the scan has been completed, the machine switches off, and then… nothing. Days turn to weeks. Phone calls go unanswered. The silence, as one patient told us, is filled with worry. At Hexarad, we call this Scanxiety, and it’s an unfortunate reality for hundreds of thousands of people moving through the NHS diagnostic pathway every year. And it is, in large part, a structural problem. One created by the current system, and which the